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SC Arts Commission Grant Programs

New Online Grants Management System

 

Last update: 8/15/17

 

Note: This page will be updated frequently during the summer of 2017 as we transition to a new online grants management system, using the Foundant platform.

 

FY2017 Operating Support Grantees (General Operating Support, Operating Support for Small Organizations, and Operating Support for Statewide Organizations) will complete their FY17 Final Reports in the new system. Please refer to the Final Reports section of our website for details, or use the links below.

 

Constituents who have been awarded FY2018 year-long operating support and arts in education grants will be contacted with instructions and details about this transition and how to manage their grants in the new system.

 

Go to the Grants Management System

 


FY17 Operating Support Final Reports

 


FAQ (Frequently Asked Questions)

 


How do I create an account?

From the logon page, just click "Create New Account" and complete the fields provided.

Helpful Hint

Your email address becomes your username, so each user account must have a unique email address. If you need to use the same email address to manage grants for more than one organization, we suggest:

  1. Set up an email account for each of the organizations on whose behalf you'll be applying. This may be an account within the organization's own email system, or an account with one of the many free email providers (such as Gmail).
  2. If you'd rather not have to check multiple email accounts to get communications from us (email is our primary method of correspondence), set up the new account(s) to automatically forward incoming messages to your main email address.
  3. Create an online grants management account for each organization, using the email address(es) you've set up for that purpose.

 

For a walk-through of the process, please download the Registration Tutorial (PDF).

 

Once you have registered, be sure to keep this logon information in a secure place for your records.

Note: Some FY17 & FY18 grantees will be pre-registered in the system and will not need to create an account. Those grantees will be contacted with logon information in July or August. If we have provided you with logon information, please DO NOT create a new account, as it will not give you access to your FY17 & FY18 grant information.

Can I use the same logon credentials, bookmarks, etc. as I did in the old system?

No. Our new online grants management system uses the Foundant platform, and is a completely separate system from the OSCAR system we have used previously. Please update your bookmarks and use the new logon information that either you create or we have provided.

Why isn't my password working?

Helpful hints...

  • Try again; you may have just mis-typed your password, or there may have been a momentary glitch with your internet connection or the system.
  • Passwords are case-sensitive, so be sure you're using the correct upper- and lowercase characters.
  • Be sure you're using the email address with which you are registered for the applicant organization in the Foundant system.
  • Try the "Forgot your Password?" link on the Logon page, to send a password reset link to your email address.

And of course, you can always contact the Arts Commission for assistance! But most password issues can be quickly resolved by one of the methods above.

What if I forgot my password?

Use the "Forgot your Password?" link on the Logon page, to send a password reset link to your email address. If you no longer have access to the email address you once used in the Foundant system, please contact the Grants Office.

How do I change my password?

There are two ways to change your password:

  • Click the "house" icon in the top left of the screen to go to your Applicant Dashboard. Then click the "pencil" icon to the right of the "Applicant" information at the top of your profile.
  • Click your name at the top right of the screen and choose "Edit My Profile" from the dropdown menu.

Once you are on the Applicant Profile screen, scroll down and click the "Change Your Password" button, change your password in the pop-up window, and click "Save Password."

 

For a walk-through of the process, please download the Changing Your Password Tutorial (PDF).

 


Managing Your Grants

How do I apply for a grant?

After logging on, click the "Apply" link at the top of the screen, to see currently-available grant opportunities.

How do I see my grant history?

Click the "Organization History" link at the top of the screen.

Contact Information

How do I update my contact information?

There are two ways to change your user information:

  • Click the "house" icon in the top left of the screen to go to your Applicant Dashboard. Then click the "pencil" icon to the right of the "Applicant" information at the top of your profile.
  • Click your name at the top right of the screen and choose "Edit My Profile" from the dropdown menu.

Once you are on the Applicant Profile screen, update your user information and click "Save."

What if my email address changes?

The system uses your email address as your user name. So if your email address changes:

  1. Log on using your old email address (the one associated with your Foundant account)
  2. Go to your Applicant Profile (click the "house" icon at the top of the screen).
  3. Enter your new email address in the "Email/Username" field, and save.
  4. The next time you log on, use your new email address as your user name.

How do I update my organization's contact information?

There are three ways to change your organization's information:

  • Click the "Organization History" link at the top of the screen. Once you're on the Organization Summary page, click the "Edit" button to the right of the "Summary" section at the top.
  • Click your name at the top right of the screen and choose "Edit My Organization" from the dropdown menu.
  • Click the "house" icon in the top left of the screen to go to your Applicant Dashboard. Then click the "pencil" icon to the right of the "Organization" information at the top of your profile.

How do I make sure I'm listed as the contact person on my application?

The account holder who is logged on and begins the application will become the Contact Person for that grant application. When you begin your application, please review the "Applicant" information shown at the top of the page. The name and contact information should be that of the Contact Person for this grant's activities.

 

If a different person's information is shown, we will need to reassign the application to the correct Contact Person's account. Please send an email to GrantsOffice@arts.sc.gov to request this change. (You may continue working in the meantime.) 

 


System Features

How often do I need to click the "Save" button?

The system will automatically save your work:

  • When you exit a field
  • Every 100 characters
  • When you click the "Save" button at the bottom of the screen. (It's not necessary, but it never hurts!)

What happens if the system "times out?"

The system will give a warning message after a period of inactivity, letting you know it is about to log you out for security purposes. You can click to continue. If the system does log you out, it will save your work first.

How do I print or save my documents (applications, final reports, etc.)?

  • Click the "Question List" button near the top right of the screen for a "blank" application or final report (so you can see what is required, and gather the information offline if you like).
  • Click the "Packet" button (e.g., "Application Packet," "Follow Up Packet") near the top right of the screen for a copy of your completed (or in progress) application or final report.

Both of these options will generate a PDF file of the document, which you may then print and/or save to your computer. (How to Use PDFs)

What is "Fax to File?"

Fax to File is a tool that allows you to convert documents from hard copy to PDF format, by faxing the hard copy documents to the system. You can then upload those PDFs to the system as part of your application, final report, etc. Unless you don't have a way to scan hard copies of documents, you probably won't need Fax to File.

What does the "Public Profile" button do?

On the Applicant Dashboard, you can click the "Public Profile" button to access your GuideStar, 990, or other public information.

What does this term mean?

This system uses specific terminology that may be different from our usual language.

  • A "request" is an application.
  • A "process" is the grant cycle for that year and category (e.g., "FY18 General Operating Support").
  • "Follow up forms" are all of the items which come after grant funding is decided, including contracts, payment requests, and final reports.

What if the system freezes when I try to submit?

During times of high traffic (e.g., deadline days), the system may take a little extra time to process your submission. You may see a message that asks if you want to wait, or if you'd rather stop or "kill" the process. We recommend clicking "wait" to allow the system to finish processing your submission. (The message may come up more than once; just keep clicking "wait.")

 

The system is checking your submission to be sure you haven't missed any required questions, and/or if you've gone beyond the character allotment in any fields. If so, it should eventually provide you with a message to that effect, so that you can answer the missed question or retype your answer with fewer characters.

 


 

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